Business Details
37 Years
experience
Your Trusted International Removals Partner
Established in 1989, Matthew James Removals & Storage has built a reputation as a trusted family-run relocation specialist with three generations of expertise. Our ISO 9001 and ISO 14001 accreditations reflect our commitment to quality and environmental responsibility. We offer comprehensive domestic, European, and international removal services, including bespoke packing, secure transportation, and storage solutions tailored to individual needs. With a global network spanning 195 countries and 25,000 destinations, we combine local knowledge with international reach. Our team of experienced professionals prioritises customer care, providing end-to-end support from initial planning to final delivery.We operate dedicated, shared, and premium load services, alongside vehicle transportation and customs clearance expertise. Our FORS GOLD Standard certification underscores our leadership in fleet safety and sustainability. Transparency remains central to our operations, with detailed inventories, protective packaging, and clear pricing structures. Customer testimonials highlight our reliability in handling high-value items and complex logistics. As an International Association of Movers member, we adhere to the highest industry standards while maintaining the personal touch of a family business.
Services
International removals
Domestic moves
Storage solutions
Packing services
Vehicle transportation
Details
- Year established: 1989
Highlights and features
- Three generations of relocation expertise since 1989
- ISO 9001 and ISO 14001 quality and environmental certifications
- Dedicated European fleet with 5+ years' experienced drivers
- FORS GOLD Standard for fleet safety and sustainability
- Customs warehouse authorisation for international logistics
Associations and certifications
- ISO 9001
- ISO 14001
- FORS GOLD Standard
- International Association of Movers (IAM)
What people say
Professional team
Stress-free process
Secure packing
Timely delivery
Knowledgeable staff
Services
International removals
We specialise in international household relocations with comprehensive door-to-door services. Our experienced team manages packing, documentation, customs clearance and delivery worldwide. Clients benefit from multiple shipping options including shared loads, dedicated containers and air freight solutions.
European removals
Regular weekly services connect UK with mainland Europe using experienced drivers and purpose-built vehicles. We offer part-load, premium and dedicated services with flexible scheduling. All consignments receive individual inventory tracking and protective packaging.
Storage solutions
Our Dartford depot provides secure, climate-controlled storage with 24/7 monitoring. Available for short or long-term needs, with inventory management and flexible access arrangements. Includes insurance options and customs warehouse authorisation for international goods.
Packing services
Full-service packing using premium materials including wardrobe boxes, mattress covers and custom crates. Options range from complete packing to partial assistance or material supply. All items receive individual labelling and inventory documentation.
Vehicle transportation
Enclosed transport for all vehicle types with secure strapping and segregation. Services cover UK-Europe routes and international destinations. Includes insurance options and combined shipments for household goods and vehicles in purpose-built transporters.
Questions
What international destinations do you cover?
We operate in 195 countries across 25,000 destinations including Europe, North America, Australia and Asia.
How do you protect fragile items?
We use platinum wrapping, custom crates, and purpose-designed plastic covers for all delicate items during transit.
Can I transport my vehicle?
Yes, we offer enclosed vehicle transportation for cars, motorcycles, boats and specialist vehicles to Europe and worldwide destinations.
What packing options are available?
Choose from full packing service, partial packing assistance, or self-packing with supplied materials and guidance.
How are customs procedures handled?
Our team manages complete customs clearance for international shipments, including documentation and compliance requirements.
What service levels do you offer?
We provide shared load, dedicated vehicle, and premium service options for domestic and international moves.
Reviews (5)
Alys Lewis
May 22, 2022
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Excellent service. Highly professional, great work ethic and super organised from start to finish. The quoting system was really good, clear and the team handled all our queries well. The customs team were really communicative and prompt and the collection team were really excellent. Max the manager was really communicative throughout and the whole team consisting of Bryn, Aaron, Lloyd and Marius were really professional, friendly and hard working. Great team and highly recommend.
Eva Nedbalov
Apr 23, 2022
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Matthew James made our move from the UK to Spain very complicated in terms of required paperwork. We spent almost 5 months trying to get the paperwork right. Finally we decided to withdraw the contract with Matthew James and contract a Spanish company. The new company moved our stuff in 2 weeks hassle free. We lost time and money (admin and agent fees) with Matthew James.
Catherine De Candolle
Mar 16, 2022
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After moving often, I have the pleasure to recommend Matthews. Their services are fantastic. It's a real peace of mind to moving with them, very professional, a complaisant crew working very hard and in time. I sincerely and deeply recommend them. Catherine
Anna Lancefield
Mar 06, 2022
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Matthew James were brilliant with our recent house move. The move had to be arranged at very short notice and Ersin was calm and accommodating when things kept changing last-minute. We opted for the full packing service and it was amazing to watch all our belongings being carefully packed up in just a few short hours. The team (Russell, Scott, Lloyd and Brandon) were friendly, polite and helpful, and took real care with all our possessions (including a piano).
It was the same experience when our stuff was delivered back to us at the new place a couple of days later - a friendly and efficient service from Lloyd (again!), Tony and Vinny. Moving was a stressful time for us and the fantastic service from MJR took some of that stress away. Highly recommended!
It was the same experience when our stuff was delivered back to us at the new place a couple of days later - a friendly and efficient service from Lloyd (again!), Tony and Vinny. Moving was a stressful time for us and the fantastic service from MJR took some of that stress away. Highly recommended!
Rachel Kelley
Mar 03, 2022
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We recently used Matthew James to move a whole load of stuff from a storage unit in Bridgend to our new place in Valencia and it was so much easier than I anticipated. Not one thing was broken or dirty and we felt like they'd taken true care of all of our belongings which was so appreciated as a lot of it had sentimental value. We were seriously impressed with how lovely each and every one of the people who helped along the way was, and how well each person did their specific job, and linked up with each other so there was no repeating of giving information from our side.
There hasn't been one bit which I thought could have been done differently and that is truly rare. I can't remember the last time we had such high quality of service, especially when doing everything remotely and so complex. Would recommend without question.
There hasn't been one bit which I thought could have been done differently and that is truly rare. I can't remember the last time we had such high quality of service, especially when doing everything remotely and so complex. Would recommend without question.
