Business Details
50+ Years
experience
Expert Removal & Storage Services in Croydon
Established in 1970, Steve Frieze Removals & Storage & Storage is a family-run business with over 55 years of expertise in domestic and commercial moving solutions. Our services include comprehensive house and business removals, specialist packing, secure short- and long-term storage, and confidential document shredding. Accredited by the British Association of Removers (BAR) and backed by 1,000+ verified 10/10 reviews, we prioritise meticulous planning, trained crews, and modern vehicles to ensure stress-free transitions. With a dedicated team managing every detail from initial survey to final placement, we offer tailored solutions for residential and corporate clients across Surrey and South London.Our commitment to transparency includes itemised quotes, no hidden fees, and insurance options up to 50,000 for moves and 5,000 for storage. As a Checkatrade and Trustpilot-accredited provider, we combine decades of local knowledge with cutting-edge equipment, including hybrid vehicles and industrial shredding technology, to deliver reliable, customer-centric services.
Services
House Removals
Business Removals
Packing Services
Self Storage
Collection & Delivery
Details
- Year established: 1970
Highlights and features
- Over 55 years of experience in domestic and commercial removals
- Trained crews with modern, hybrid-equipped vehicles for efficient moves
- Secure storage options with collection/delivery services
- BAR accredited with 1,000+ verified 10/10 reviews
- Transparent pricing with itemised quotes and no hidden fees
Associations and certifications
- British Association of Removers (BAR)
- FHIO independent redress
What people say
Trained crews
Secure storage
Excellent customer service
Reliable
Professional
Services
House Removals
Our house removals service offers detailed surveys, protective floor and door coverings, and careful placement of belongings in new homes. We provide optional dismantling/reassembly of furniture and full or fragile-only packing using specialist materials. With trained crews and modern vehicles, we ensure minimal disruption during residential moves across Surrey and South London.
Business Removals
Specialist business relocations include risk assessments, phased moves, and out-of-hours operations to maintain productivity. We handle IT equipment, confidential files, and archive materials with secure logistics. Our team coordinates crate hire and ensures minimal downtime for commercial clients across Surrey and South London, with tailored plans for office transitions.
Packing Services
Professional packing services use high-strength materials and specialist wrapping for delicate items like antiques, mirrors, and artwork. Our trained packers ensure secure transit with customised solutions for fragile or bulky items. Unpacking assistance is available on request, complementing our removal and storage offerings for residential and commercial clients.
Self Storage
Secure short- and long-term storage options include container and palletised solutions with flexible access. We offer collection and return services for stored items, with pricing determined by survey. Our Croydon-based facility provides climate-controlled spaces for domestic and business needs, supported by insurance coverage up to 5,000 per container.
Collection & Delivery
Comprehensive collection and delivery logistics support removals and storage operations. Our fleet includes hybrid vehicles, tail-lift vans, and 18-tonne containerised lorries with the latest safety features. This service ensures efficient transportation of household goods, office equipment, and archived materials across Surrey and South London.
People
Steve Frieze
Founder
Founded the business in 1970 after identifying removals demand while running a Reigate grocery shop. Expanded operations through strategic premises acquisitions and vehicle fleet growth over five decades.
John S
Director
Joined as a driver 27 years ago and progressed to Director. Oversees company strategy and operations, leveraging extensive hands-on experience in all aspects of removal logistics and client management.
Paul
Lead Surveyor
Manages pre-move assessments with meticulous planning. Ensures accurate quotes through detailed surveys, focusing on access requirements, inventory, and client-specific needs for seamless relocation execution.
Dan
Warehouse Manager
Coordinates daily warehouse operations, managing storage logistics and inventory systems. Ensures secure handling of client belongings with specialist equipment and procedural compliance for domestic and business storage solutions.
John Dinkha
Office Manager
Leads administrative operations and fleet maintenance. Implements process improvements across removal and storage services, combining creative problem-solving with operational oversight to enhance customer experience and service efficiency.
Questions
Do you offer packing services?
Yes, we provide trained packers using strong materials and specialist wrapping for fragile items. Full or fragile-only packing available with optional unpacking assistance.
Can you handle large or delicate items?
Yes, our crews use specialist equipment and techniques for antiques, mirrors, and artwork. We include protective measures for doors and floors in our house removals service.
Do you provide insurance coverage?
Yes, we offer insurance up to £50,000 for moves and £5,000 per container for storage. Details are confirmed with your tailored quote.
Are out-of-hours moves possible?
Yes, we arrange Saturday mornings and evening moves to accommodate access requirements or business needs with prior planning.
How are storage costs calculated?
Storage pricing depends on container size and duration. Prices are determined through survey and included in your itemised quote with no hidden fees.
Do you operate outside Surrey?
Yes, we handle UK-wide moves and can coordinate onward services for relocations beyond our primary Surrey and South London coverage area.
Reviews (5)
Sarah Burnett
Apr 02, 2022
Report
After years of our family using this company, we moved our move date to suit them which was far from easy, but it turned out we were being strung along and with less than 2 weeks to go we have to find another company that can do it at such short notice. I'm so disappointed by how they conducted themselves and none of the family will be continuing to recommend them after 20 years.
Philip Denby
Feb 24, 2022
Report
Can't praise this company enough. From the booking of the removal, to the day of the move, everything was carried out with excellent professionalism. The weather for our 'move in' was less than ideal (torrential rain) but everything went smoothly and no items were damaged. Very good value for money. Highly recommended.
Hayley Moseley
Nov 23, 2021
Report
Outstanding service and very patient and understanding with regards to nailing down the moving date. They provided us with everything we needed and the guys we had help us move were so friendly and professional even though it was a very long day. Not that I hope to be moving again anytime soon but if I did I would use Steve Frieze Removals again.
LiizziieeeA
Jul 11, 2021
Report
3 of the team moved us from London to the south coast a couple of weeks ago and they were great from start to finish. From initial enquiries, to booking, to the day itself the service was smooth, professional and friendly. Were able to provide additional packing essentials, like wardrobe boxes, and gave us a fair price with no hidden extras. Would definitely recommend them.
Jeffrey Ray
Jun 30, 2021
Report
House move a few doors down from us (in Redhill). Kept the vans running and music turned up extremely loud throughout the whole move. Refused to turn down despite us asking politely (were rudely told to F-Off). Spoke to the person who hired them afterwards and they said they weren't the cheapest but the other removals company cancelled on them.
