We specialise in international removals for business people and their families on international assignment. We take complete care of personal belongings, door to door, to any global destination. With global support from an approved network of partners, we offer wide-ranging client services to ease the disruption and the stress of moving.
Reviews (1)
E Staaf
Nov 29, 2010
I have used Expect Move twice in the last year (moved into rented and then bought a house). Below is a warning to other customers of what you can expect and a summary of what happened to me:
1. The owner came round to measure everything out and then came back a year later claiming that there was more stuff than I had shown him and tried to get more money out of me.
2.
Their van was damaged so that my ? 3k sofa was water damaged and they managed to break a lamp that I had.
3. Second time around I asked for full unpacking service - absolute carnage and waste of time - everything was thrown into the wrong room and it took me a full day to get all the things in the right place. The guys who were supposed to be unpacking buggered off at 2 o'clock.
4.
They invoiced me for the wrong amount and then came after me for more money and treatened to sue me if I did not pay.
5. None of the guys actually work for this company - they are all contracted in.
Conclusion: I have never in my life experienced such bad customer service - I would think again if you are looking to use their services.
1. The owner came round to measure everything out and then came back a year later claiming that there was more stuff than I had shown him and tried to get more money out of me.
2.
Their van was damaged so that my ? 3k sofa was water damaged and they managed to break a lamp that I had.
3. Second time around I asked for full unpacking service - absolute carnage and waste of time - everything was thrown into the wrong room and it took me a full day to get all the things in the right place. The guys who were supposed to be unpacking buggered off at 2 o'clock.
4.
They invoiced me for the wrong amount and then came after me for more money and treatened to sue me if I did not pay.
5. None of the guys actually work for this company - they are all contracted in.
Conclusion: I have never in my life experienced such bad customer service - I would think again if you are looking to use their services.
