Business Details
47 Years
experience
Your Trusted Removals & Storage Partner in Surrey & London
Chappells Removals has been a trusted name in the removals and storage industry for over 40 years, serving Surrey, London, and beyond. As part of the Kelly's Storage Group, we combine decades of expertise with a family-run ethos, prioritising exceptional customer service and employee-driven dedication. Our services span residential and commercial removals, international relocations, and secure container storage, tailored to meet individual client needs. With an 80% referral rate, our reputation for reliability and care is built on consistent, high-quality service delivery. We empower customers with free local knowledge and planning resources through our informative blog, ensuring stress-free moves.Our commitment extends to community support via Kelly's Storage Charity Events, having raised over 600,000 for local causes. Every move is handled with meticulous attention, from initial planning to final delivery, using purpose-built storage facilities and innovative container solutions. Our team's expertise in specialist removals, including fine art and pianos, ensures even the most delicate items are transported safely. By maintaining transparent communication and offering flexible packing options, we provide peace of mind throughout the relocation process. This enduring dedication to excellence has solidified our position as a leading removals provider in the region.
Services
Home removals
Overseas removals
Office moves
Container storage
Piano removals
Fine art removals
Packing service
Short-term storage
Long-term storage
Furniture removals
Details
- Year established: 1979
Highlights and features
- We have over 40 years of experience in residential and commercial removals.
- Our team provides end-to-end support for complex office relocations.
- We offer specialist packing and transport for delicate items like pianos and fine art.
- Our container storage solutions are secure, purpose-built, and cost-effective.
- We maintain an 80% referral rate through consistent, high-quality service delivery.
Services
Home removals
Our residential removals service covers properties of all sizes across Surrey and London. From small flats to large homes, we handle packing, transport, and storage with care. Customers benefit from flexible options including DIY packing materials or full-service packing, ensuring a tailored experience. With decades of local expertise, we streamline the moving process to minimise stress for homeowners and renters alike.
Overseas removals
We specialise in global relocations with comprehensive services covering Europe and beyond. Our 40+ years' experience ensures seamless international moves, including expert export wrapping and long-term storage solutions. Customers can opt for door-to-door service or phased storage options, with coordination available for both departure and destination locations worldwide.
Office moves
Our office relocation service minimises business disruption through end-to-end planning and execution. This includes dismantling and reassembling fixtures, secure transport, and aftercare support. Businesses benefit from cost-effective container storage options and crate hire services, ensuring smooth transitions for companies of all sizes during office relocations.
Container storage
We offer purpose-built container storage facilities for both residential and commercial clients. Containers are sealed at the customer's location and remain untouched until redelivery, eliminating double handling. Short and long-term options are available with discounted rates for customers using our removals services, providing flexible storage solutions for various needs.
Piano removals
Our dedicated piano removal service handles delicate instruments with specialist equipment and trained personnel. Whether relocating between homes or within the same property, we ensure safe transport for upright and grand pianos. This service extends to other fragile items requiring expert handling, including fine art and valuable antiques.
Questions
What areas do you cover for removals?
We provide removal services across Surrey, London, and internationally. This includes local areas like Guildford, Woking, and Kingston, with global reach for overseas relocations.
Do you offer storage solutions?
Yes, we have secure, purpose-built container storage facilities available for both residential and commercial customers, with short and long-term options at competitive rates.
Are specialist removal services available?
We provide specialist packing and transport for delicate items including pianos, fine art, and antiques, handled by trained professionals using appropriate equipment.
How can I get a quote?
Contact us via phone at 0800 865 4210 or through our website to receive a tailored quote for your specific removal or storage requirements.
What makes Chappells different?
With 40+ years' experience, 80% referral rate, and part of the Kelly's Storage Group, we combine family values with professional expertise to deliver reliable, customer-focused services.
Do you handle office relocations?
Yes, our office move service includes full coordination from planning to reassembly, with storage solutions and crate hire options to support business continuity during relocations.
Reviews (6)
Linda Clinker
Jan 19, 2020
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During recent renovation work, I had to move out of my flat, have my possessions put into storage for a few days and then have everything moved back in. Andy, Matt, Jason and Phil from Chappells were fantastic! Really friendly, efficient and professional and made everything go smoothly - including moving my fishtank and its occupants to a safe location and then back again. Can't thank 'em enough for all their hard work!
Simon Honnor
Jan 01, 2019
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Unfortunately they have not replied to my online enquiry on their website or my later answerphone message
Sue Taylor
Dec 12, 2018
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This was the most amazing experience! Moving house after 37 years was quite an emotional experience, but your guys were so friendly, professional and helpful that stress levels were totally reduced. They were unfailingly cheerful and happy to help. Thank you for making our move so easy. We would not hesitate to recommend your service to anyone else planning a move!
Laura FitzPatrick Grimes
Jan 18, 2018
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They were excellent, so accommodating when our moving date changed and were so friendly and helpful on the actual moving day
Paul Martin
Nov 19, 2017
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The customer experience was next to none - I could not recommend them highly enough. Thank you Chappell's Removals
Elif Chapman
Jul 29, 2017
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Wish I could give you 10 stars! What an amazing experience. Thank you all very much for making the entire process easy and stress free
