Your Move, Made Simple
Britannia Alan Cook Removals & Storage is a leading, family-run removals and storage provider, proudly serving Norfolk, Suffolk and the wider East Anglia region for over four decades. Established in 1982, the company has built a trusted reputation for delivering high-quality, reliable moving services with a strong focus on customer care, professionalism and attention to detail.Operating from strategically located depots in Norwich, Loddon, Gorleston and Lowestoft, Britannia Alan Cook combines extensive local knowledge with the strength and reach of the Britannia Movers International network. This enables the business to deliver seamless relocations at a local, national and international level, supporting both private and commercial clients.
The company offers a comprehensive range of services tailored to meet individual customer needs. These include:
Household removals, from small apartments to large family homes
Office and commercial relocations, minimising downtime and disruption
Professional packing and export wrapping services
Secure, containerised storage with flexible short- and long-term options
International shipping and European removals
Britannia Alan Cook invests heavily in its people, fleet and equipment to ensure the highest standards across every move. All operational staff are fully trained and experienced, delivering careful handling, efficient loading, and a professional on-site presence. The company operates a modern fleet of specialist vehicles, equipped to handle moves of all sizes, including complex or high-volume relocations.
Customer experience is at the heart of the business. From initial enquiry through to completion, clients benefit from clear communication, detailed planning and dedicated move coordination. The team works proactively to reduce stress and ensure every relocation is delivered smoothly, on time and within budget.
As a long-standing member of the British Association of Removers (BAR), Britannia Alan Cook adheres to recognised industry standards and codes of practice, giving customers additional confidence and protection. The companys strong reputation is reflected in consistently positive customer feedback, with clients frequently highlighting the professionalism, friendliness and efficiency of both office staff and moving crews.
With a heritage built on trust, reliability and service excellence, Britannia Alan Cook Removals & Storage continues to support households and businesses across East Anglia with dependable moving and storage solutions.
Served areas
- Norfolk, Suffolk, Wymondham, Norwich, Ipswich, Kings Lynn, Bury St Edmunds, Diss, Stowmarket, Lowestoft, Wroxham, Aldeburgh, Southwold
Business details
- Year established: 1982
- Licensed
- Insured
Highlights and features
- Home removals & relocations
- Business removals & relocations
- Packing and export wrapping services
- Secure storage and self-storage
- International shipping and European removals & relocations
Associations and certifications
- British Association of Removers
Payment methods
- Debit cards, Credit cards, Mobile payments, Bank transfers
Follow us
Services
Since 1982, we have provided high-quality home removals focused on stress-free relocation. Our experienced Norfolk teams provide a personalised service from enquiry to delivery. We offer pre-move surveys in person or via video, plus flexible packing services and materials for full or partial packing. Secure storage with 24/7 CCTV and additional services including shredding and specialist item transport.
With over 40 years of experience, we provide trusted storage solutions in Norwich, offering tailored short and long-term options including containerised storage, crated storage, and storage rooms. Our services are designed to meet a wide range of personal and business requirements. We operate a substantial facility with significant capacity and extensive wooden container storage. Customers can rely on our secure and professional approach at all times.
We provide specialist piano removals ensuring safe, secure transport of your valued instrument within home or business settings. Our experienced team handles grand, upright and digital pianos with proven expertise. We use specialised equipment including wheels, straps, covers and padding for safe manoeuvring. Our professional movers provide careful service with insurance options and over 40 years experience.
We provide efficient business removals and storage services designed to minimise downtime. whether relocating a single office or a fully operational industrial site. Our expertise covers move and project management, comprehensive packing, warehousing, and the relocation of heavy machinery of all scales. Our own trained staff ensure safe handling and secure storage options.
Overseas removals is a professional service making international relocation straightforward and stress-free for customers. We manage moves worldwide, from packing to detailed inventories and loading into containers or crates. Our trusted logistics network and dedicated agents ensure safe transport and delivery to your property. We support currency transfer guidance through specialist partners for a smooth end-to-end process.
People
Andy Oven
MANAGING DIRECTOR
What can we say? Where would the company be without him. The growth of the company since his takeover in 2008 has been astronomical. Starting out with only 7 Luton vans and only approximately 6 members of staff he has certainly progressed the company on with his I just cant say no attitude. Andy is very passionate about removals he is currently on the board of directors for Britannia and his is the vice chairman for the British Association for Removals East Anglia area. Without a doubt Andys favourite part of the job is quoting for the removals engaging with clients who can expect 100% transparency and assurance.
Reviews (6)
Nic Philpott
Apr 25, 2026
couldn't of asked for better. amazing customer service from start to finish. The team made what was a very emotional and stressful day a lot easier. Todd was extremely helpful when I rang with my many questions and difficult situation and Keith,Shaun and Mark were amazing at moving all our boxes. The skill at fitting it all in. They were great with my children and even loved the marmite crips and skittles for snacks. Thank you so much. I would highly recommend.
Dawn Barney
Jan 17, 2026
I couldnt be happier with the service from Alan Cooks. From the first contact, communication was clear, friendly, and professional. The team arrived on time on moving day and worked efficiently while taking great care of all my belongings.
Fragile items and furniture were handled with care, and everything was well protected. What really stood out was the teams positive attitudepolite, respectful, and always willing to help. Despite a few minor challenges with solicitors, the move went smoothly and stress-free.
Nothing was damaged, and the move was completed quicker than expected with the delays from solicitors. I would highly recommend this company to anyone looking for a reliable and professional 5 star removal service. See less
Fragile items and furniture were handled with care, and everything was well protected. What really stood out was the teams positive attitudepolite, respectful, and always willing to help. Despite a few minor challenges with solicitors, the move went smoothly and stress-free.
Nothing was damaged, and the move was completed quicker than expected with the delays from solicitors. I would highly recommend this company to anyone looking for a reliable and professional 5 star removal service. See less
Paul Hammond
Dec 23, 2025
Absolutely fantastic service. I had a massive move to undertake at short notice with only two weeks notice to get it done. I had a site visit within 24 hours to provide an estimate and the job booked in for the following week. The removal team was brilliant. Truly professional, very friendly, incredibly helpful and committed to getting the job done. It was finished with a day to spare. Very impressed with the detailed log of everything moved etc. Simply could not fault such a professional service. Would not hesitate to recommend them.
Emma Kay
Dec 23, 2025
fantastic service from start to finish had 4 days notice to move rang Britannia and within a few hours they came round for quote, which we found very reasonable compared to other companies, the removal men were absolutely fantastic from loading to unloading they made the experience less stressful. Would use again.
Gill Woodard
May 25, 2024
Isabel Hewitt-Parkings
Apr 08, 2022
Highly recommend Alan Cook removals. They've just moved us from Wymondham to Carleton Rode and have been totally brilliant from start to finish. We had a 2 day move due to a lot of garden plants and Mark and Dan were amazing on day 1. The house move was stress free and handled professionally and smoothly. Really happy with Mark, Dan and Brad today. Complete stars and very hard working. I would recommend them for every move. Really happy with their excellent service and hard work. Thanks so much guys!