We provide secure, accessible self-storage at our Colchester facility on Ipswich Road, conveniently located just off the A120 where it meets the A12. Our clean, dry and secure units are suitable for households and individuals across Colchester, Braintree, Clacton-on-Sea, Harwich, Wivenhoe, Marks Tey and Tiptree, as well as businesses and students at the University of Essex. We offer storage from 10 sq ft lockers to 250 sq ft rooms, including high-ceiling options, with no deposit and no long-term commitment. Whether you are moving home, decluttering, renovating, storing business stock or equipment, or keeping belongings safely over the university holidays, we can provide a practical storage solution. Our facility also offers on-site parking, 24-hour CCTV, intruder alarms and extended hours, supported by award-winning customer service and a sole key holder.We aim to make arranging storage straightforward, with customers able to select a suitable room, obtain a quote and secure their space online, by telephone or in-store. Our team is available to advise on unit sizes and storage requirements, while our smaller lockers provide a convenient option for short-term needs. We also have boxes and packaging available in-store and online. For customers planning a move, Deep Clean Removals provides a reliable, friendly and efficient service for home moves, office relocations and the movement of bulky items. We carefully handle belongings throughout loading, transport and unloading, placing items where required and maintaining clear communication from beginning to end.
Highlights and features
- Clean, dry, safe and secure self storage units
- Flexible storage with no deposit or long-term commitment
- Storage units ranging from 10 to 250 sq ft
- High ceiling rooms available for business stock
- Convenient location just off the A120 and A12
- Award-winning customer service with 24-hour CCTV security
Services
Personal Storage
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We provide secure personal storage for individuals and households needing extra space for belongings, whether for short-term or long-term use. Our units are available in a wide range of sizes, suitable for everything from boxes to furniture and appliances. With flexible contracts, transparent pricing and convenient locations, we make storing your belongings straightforward and accessible.
Business Storage
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We provide secure, flexible business storage for stock, equipment, documents and operational assets, supporting businesses of all sizes. With facilities across the UK, our storage can accommodate short-term projects or longer-term requirements without the commitment of commercial premises. Flexible unit sizes, straightforward agreements and controlled access help businesses manage additional space efficiently.
Videos
An Introduction to Self Storage with Safestore
An Introduction to Self Storage with Safestore. Safestore is the UK's No. 1 provider for self storage. With over 90 locations nationwide offering secure and cost effective self storage for household and business users.
To find out more, drop in to any of our Safestore self storage centres, give us a call on 0800 444 800 or visit http://www.safestore.co.uk. Our friendly Safestore team are all trained to give practical, helpful advice on how best to make use of your space. So come on, free up some space and Safestore the things you love.
Reviews (43)
Aditya Aloysius
Jul 24, 2026
Emily Macartney
Jul 19, 2026
Shayan Datta
Jul 15, 2026
Lou Dennis
Jul 12, 2026
Top-tier service at Safestore Colchester!
I had a fantastic experience using Safestore in Colchester. The facility is secure, clean, and extremely easy to access, but what really sets this place apart is the staff.
A special shout-out to Jo, who is absolutely fabulousso helpful, friendly, and efficient from start to finish. The customer service here is truly second to none. If you need storage in the Colchester area, I couldn't recommend them highly enough! Thank you!!
I had a fantastic experience using Safestore in Colchester. The facility is secure, clean, and extremely easy to access, but what really sets this place apart is the staff.
A special shout-out to Jo, who is absolutely fabulousso helpful, friendly, and efficient from start to finish. The customer service here is truly second to none. If you need storage in the Colchester area, I couldn't recommend them highly enough! Thank you!!
Sophie Cooper
Jun 30, 2026
I honestly couldn't fault Jo and the team at Safestore Colchester. From start to finish, they were absolutely fabulous.
Everyone was so friendly, welcoming, and genuinely helpful, which made the whole process incredibly easy and stress-free. Nothing was too much trouble, and they took the time to explain everything clearly and make sure I had exactly what I needed.
It's rare to receive such great customer service these days, but Jo and the team really went above and beyond. They are a real credit to Safestore, and I wouldn't hesitate to recommend the Colchester branch to anyone looking for storage.
Thank you all for making what could have been a stressful experience such a positive one!
Everyone was so friendly, welcoming, and genuinely helpful, which made the whole process incredibly easy and stress-free. Nothing was too much trouble, and they took the time to explain everything clearly and make sure I had exactly what I needed.
It's rare to receive such great customer service these days, but Jo and the team really went above and beyond. They are a real credit to Safestore, and I wouldn't hesitate to recommend the Colchester branch to anyone looking for storage.
Thank you all for making what could have been a stressful experience such a positive one!
Alison Tupper
Jun 11, 2026
Maz Bielmem
Jun 10, 2026
Amazing service from start to finish.
They were incredibly kind, helpful, and professional. They communicated clearly, answered all my questions patiently, and made the whole process so much easier and less stressful for me. I really appreciated how welcoming and supportive they were throughout. Thank you so much for all your help I would definitely recommend this place to others :)
They were incredibly kind, helpful, and professional. They communicated clearly, answered all my questions patiently, and made the whole process so much easier and less stressful for me. I really appreciated how welcoming and supportive they were throughout. Thank you so much for all your help I would definitely recommend this place to others :)
Chris Hill
May 18, 2026
From phone call to signing a very reasonable agreement for storage, the customer service from Olli was friendly, helpful and professional. Olli gave us great advice and showed us a number of storage options to find the best one for our needs.
If you need storage I would recommend speaking to Olli at Safestore self storage in Colchester. Great customer service, and very good prices.
If you need storage I would recommend speaking to Olli at Safestore self storage in Colchester. Great customer service, and very good prices.
Lydia Park
Apr 20, 2026
Kallum P.
Apr 19, 2026
Danusia Jakubowski
Apr 02, 2026
Really impressed with the service at Safestore in Colchester. Ollie was absolutely brilliantsuper approachable, knowledgeable, and made everything feel quick and easy. He answered all my questions without any hassle and made sure I was completely comfortable with the setup before I left.
Its not often you come across customer service this genuine and efficient. Big thanks to Ollie for making what couldve been a stressful task so straightforward. Highly recommend!
Its not often you come across customer service this genuine and efficient. Big thanks to Ollie for making what couldve been a stressful task so straightforward. Highly recommend!
Shannon
Mar 22, 2026
Jack Tim
Mar 22, 2026
Jake Warrick
Feb 13, 2026
Simon Dobell
Jan 27, 2026
Aimee Brown
Jan 12, 2026
First time needing storage so myself and my partner went into reception seeking advice and guidance.
Jo was beyond helpful, we were given professional advice on the exact space we would need.
Jos approach and customer service was friendly and professional.
Good customer service and a non-pushy approach is hard to find these days.
Highly recommend Jo and the team.
Will absolutely be using safe storage.
Prices are fair and storage is clean and secure.
Very impressed!
Jo was beyond helpful, we were given professional advice on the exact space we would need.
Jos approach and customer service was friendly and professional.
Good customer service and a non-pushy approach is hard to find these days.
Highly recommend Jo and the team.
Will absolutely be using safe storage.
Prices are fair and storage is clean and secure.
Very impressed!
John Fretwell
Dec 19, 2025
We needed short term storage for just 1 week only at very short notice and we were able to arrange on the same day. Everyone from initial contact on the phone to the team on site couldn't have been more helpful. Great access off the A12 and easy access to site and the loading bay. Clean facility and clean storage units.
Sean
Nov 01, 2025
From the start, booking was super easy, and JP/Nic/Jo are brilliant members of staff, a credit to the company - we only used the services for a couple of weeks between a house move - but it was a flawless experience, everything we needed, the staff were there to help - location is also excellent and so, so easy!
Will 100% use again and recommend in future thank you!
Will 100% use again and recommend in future thank you!
Merzak Chelali
May 10, 2022
Ana Margarido
Mar 17, 2022
Julia Drew
Mar 08, 2022
This is an excellent storage centre. The staff are friendly and helpful, all areas and units are beautifully clean and look well maintained. Access could not be simpler with use of a fob and trolleys are provided free of charge, with a spacious lift available. I would not hesitate to use Safestore again and would certainly reccommend it to anyone.
Robert Z.
Mar 05, 2022
The team at Safestore Charlton is amazing, Mark especially, have been always available to clarify any queries. I had prompt updates always from them by email. The unit provided has served well to its purpose, was exactly within the space that I required and very clean inside. I am an Estate Agent and stored valuable landlords property with peace of mind knowing that the items stored have been insured in case of any unforeseen circumstances.
I greatly recommend this storage facility, secured access, monitored, access 24h (although I didn't require late hours access, it is great to have should such need arise.). Robert, MD BELFERS Ltd.
I greatly recommend this storage facility, secured access, monitored, access 24h (although I didn't require late hours access, it is great to have should such need arise.). Robert, MD BELFERS Ltd.
Tunde Akinbode
Feb 21, 2022
Michelle Headley
Dec 30, 2021
I enjoy the staff at the Charlton Safestores branch. They are funny and so helpful and they always make you feel welcome. What I don't like about the changes that your company has made, is that when your contract is up you get your notification of the price increase but this does not come from the branch that deal with you on a regular basis and who knows you, but from HQ which means they don't know you and you have to start the process of seeing if you can get a cheaper price, which can be very stressful.
The notifications of price increases and negotiations should be dealt with by the branch you deal with on a regular basis, and the contract should be longer as well. Every year before Christmas I have to see if I can get cheaper price for my unit and not the 100 increase that I got this year. But apart from that I love the Charlton branch staff especially Mani.
The notifications of price increases and negotiations should be dealt with by the branch you deal with on a regular basis, and the contract should be longer as well. Every year before Christmas I have to see if I can get cheaper price for my unit and not the 100 increase that I got this year. But apart from that I love the Charlton branch staff especially Mani.
Tatjana Schimke
Dec 04, 2021
Where soviet style customer service meets Safestore! I went there to send a DHL parcel, and it was made clear to me more than once that they were drop off point and had no interest in helping me further when there was an issue with DHL system. When I pointed it out, the older guy working there, who clearly had no excuse for his attitude, went on the attack instead that I don't wear a mask on the premises.
At no point, before that was mentioned and I did not notice a sign on the door. Saying that both staff members were maskless. Honestly, that put me right off using Safestore ever again.
At no point, before that was mentioned and I did not notice a sign on the door. Saying that both staff members were maskless. Honestly, that put me right off using Safestore ever again.
Stergios Sterge
Sep 30, 2021
Ella Metcalfe
Jul 29, 2021
The facility was clean and secure, with easy access during work hours. The woman who did my check-in and check-out was not the friendliest. I ended up overpaying because I didn't realise I have to give two weeks notice before vacating the unit. When I first booked the facility I said that I only require two weeks, but was told they take a payment for four and refund the unused portion. No refund for me though because I didn't read the small print!
Marta Rubio
Jul 23, 2021
I have always received fantastic service and assistance from all the staff. I would like to highlight the recent assistance from Mani Uppal who went the extra mille and provided lots of help and support to get the right deal. I would highly recommend Charlton Safestore - I do not see a better place to keep my stuff - Thank you
Robert Newman
Jul 19, 2021
Sally Fraser
Jul 13, 2021
David
Apr 25, 2021
Mark and his team have always been so helpful with my storage needs over the years, finding the best unit to suit my need and also the best price. You are always greeted with a smile and I feel they genuinely care about their customer service, it is always a pleasure to see them. I've never had any problems with Safestore Charlton, the building has always been secure, clean and tidy, and everything has stored well, even fabric items. I would highly recommend them for short or long term storage.
Pauline Twene-Danaher
Apr 12, 2021
Joseph Odueyingbo
Aug 23, 2020
I have been with Safestore at charlton for over 18 months and have been a satisfied customer. The Staff are wonderful always with the zeal to serve, they keep our Parcels neatly recorded and duly informs us without delay to pick up and to cap it all the environment is always clean. kudos Charlton Safestore.
Patryk Dabek
Nov 15, 2019
Wonderful storehouses always clean and tidy, very good for everyone pocket! Easy transaction quick pay Best price in Essex ! Very helpful professional staff always friendly you can feel like boss, very understanding people! Highly recommended place! I would like to treat customers like this wonderful staff, many thanks and wish the best
Tara Shannon
Jul 25, 2019
After an extremely tough week I turned up at Colchester Safestore, was greeted by Jo, who was friendly, quick, efficient, so kind and even made me a cup of tea. She made my drop off to store my things so much easier than I expected. Thanks Jo, I hope your employers are appreciating how great you are.
Lagondabey
Nov 02, 2014
Mr. C.
Mar 17, 2014
Craig Bell
You can cover your belongings with insurance in this very big ware house, 24 hour access to the ground floor if you pay for it. (There's materials to keep your gear warm in winter and cool in summer) Properly package your stuff as the wear house is not temperature controlled and i would say they need more CCTV down the corridors. The staff are amazingly approachable with any query you can imagine and are very friendly.
Shirley Lane
Keiran B.
Linda Austin
Thus is the second time I have taken storage with you and I do keep it in use it for a long time and I have to say the staff are welcoming, polite and efficient. In particular Jo has always gone one step further to make it a stress free process. Over the years she has helped with every aspect of the service that I needed with a smile and useful information.
Chris Ince
John Pogson