Business Details
21 Years
experience
Professional Removals & Storage Services in Thetford
Simon Long Removals has been delivering professional removals and storage solutions across East Anglia and beyond for over two decades. Our BAR-approved team specialises in residential, commercial, and international moves, combining extensive experience with a commitment to exceptional customer service. We operate from strategically located depots in Norfolk, Norwich, Gloucester, and Cambridge, offering tailored services for properties of all sizes. Our comprehensive storage facilities feature 24/7 CCTV surveillance and flexible access options to accommodate both personal and business needs. With expert packing services, modern equipment, and a proven track record of reliability, we prioritise the safe transportation and secure storage of our clients' possessions.Customer testimonials consistently highlight our team's professionalism, efficiency, and attention to detail during every relocation phase. We maintain full accreditation through the British Association of Removers and provide transparent pricing with no hidden fees. Our dedicated staff undergo rigorous training to meet industry standards while maintaining the personal touch that distinguishes our service. From initial survey to final delivery, we focus on minimising stress through meticulous planning and execution. This combination of experience, accreditation, and customer-centric approach has established us as a trusted partner for local and international moves.
Services
House Removals
Business Removals
Overseas Removals
Piano Removals
Storage Services
Details
- Year established: 2005
Highlights and features
- Over 20 years' experience in residential and commercial relocations
- BAR-approved team with industry-standard training
- Expert packing services using protective equipment
- Free no-obligation surveys for accurate quotations
- Secure storage facilities with 24/7 CCTV monitoring
Associations and certifications
- British Association of Removers (BAR)
What people say
Polite, efficient, personable
Best packers I've seen
Cheerful & friendly team
Exemplary staff
No faults found
Services
House Removals
Our residential removals service handles local and national house moves with expert care. BAR-trained staff use protective equipment and systematic packing techniques to ensure safe transportation of all items. We offer flexible scheduling and vehicle fleets suitable for properties of all sizes.
Business Removals
Minimise business disruption with our commercial relocation service. We handle furniture dismantling, equipment transportation, and secure packing of sensitive materials. Our team works to your schedule with night and weekend options available for operational continuity.
Overseas Removals
Specialist international relocation service covering Europe and global destinations. We manage customs documentation, shipping logistics, and climate-controlled storage options. Our team provides destination-specific advice and multi-lingual support for seamless cross-border moves.
Storage Services
Comprehensive storage solutions with 24/7 CCTV-monitored facilities. Options include short-term furniture storage, commercial equipment storage, and student possessions. We offer flexible access arrangements and climate-controlled units for sensitive items.
Piano Removals
Specialist piano transportation using equipment designed for musical instruments. Our trained technicians handle tuning stability and structural protection during transit. We provide insurance coverage specifically for piano relocations.
Questions
Are your removals staff fully trained and accredited?
All staff undergo British Association of Removers training with regular professional development updates.
What protective equipment do you provide?
We supply blankets, mirror protection, mattress covers, sofa covers, and hanging wardrobes for item protection.
Do you offer packing services?
Yes, we provide full packing services with premium materials or supply boxes for self-packing customers.
Can I get a free pre-move survey?
We offer free no-obligation surveys conducted face-to-face or via video call at your convenience.
What payment methods do you accept?
We accept BACS transfers, cheques, and major debit/credit card payments for your convenience.
What is your cancellation policy?
No charges apply if you cancel before the scheduled removal date with prior notification.
Reviews (4)
Hev Lamb
May 27, 2022
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Despite the short notice, got a survey and quote ASAP. The team we had today were fantastic, they worked non stop, listened to what was going and what was staying, were very helpful and very quick, would definitely use them again if I was moving. You get what you pay for, yes slightly more expensive, but the service we received was brilliant, thank you so much for making the moving experience a pleasant one
Michael Horwood
Aug 16, 2021
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You moved me in 2013 on a long distance move. This time it is within Norfolk with a much reduced load and your quote has much increased. You obviously do not need the business,
Sarah
Mar 08, 2021
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Critical: Professionalism Didn't turn up to the appointment or contact us in any way. Very unprofessional. Not even worth the one star rating.
Mark Mulley
Nov 28, 2020
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Took on an almost impossible job for us moving three homes into one and excelled from start to finish. Incredibly flexible and understanding, great guys and girls working there, excellent service. Have recommended to others who are moving and they have also been extremely pleased.
