Hadley & Ottaway

Our home removals service covers local, national, and international relocations. We provide tailored quotations, expert packing, and vehicle transportation. With over 95 years of experience, we ensure seamless transitions, protecting carpets and valuables with specialist materials.

We specialise in secure overseas removals using lined steel containers for long-distance transport. Our team coordinates delivery via approved agents globally, offering peace of mind with meticulous packing and compliance with international shipping standards.

Designed for businesses of all sizes, our corporate removals service includes weekend/overnight moves to minimise disruption. We coordinate with contractors and offer uniformed staff and branded vehicles for a professional, seamless transition.

Our purpose-built warehouses provide 24/7 secure storage with CCTV coverage. Items are stored in wooden containers, each sealed and inventoried for protection, ideal for short-term or extended storage during property transitions.

We offer a maid service to leave properties spotless for new owners. This includes deep cleaning and preparation of homes, ensuring a fresh start for clients while reducing post-move stress.

David leads Hadley & Ottaway with over three decades of removals expertise, driving the company's growth and commitment to excellence since the 2004 management buyout.

Caroline oversees strategic operations, leveraging her extensive industry knowledge to maintain the company's reputation for reliability and customer-centric service.

Paul manages day-to-day operations, ensuring efficient service delivery and adherence to the company's high standards across all removals and storage solutions.

Chris provides tailored moving solutions to clients, combining expert advice with a deep understanding of domestic and international relocation needs.

Graham supervises removals teams, ensuring meticulous packing, loading, and transportation of belongings with a focus on safety and client satisfaction.

We operate across East Anglia, the UK, mainland Europe, and globally to destinations like Australia, New Zealand, and the USA.

Yes, we provide expert packing with specialist materials for fragile items, including acid-free tissue and protective covers for furniture.

Our warehouses have 24/7 CCTV and secure wooden containers with numbered seals for complete peace of mind.

Belongings are packed into lined steel containers and transported via roll-on/roll-off ferries or ships, with delivery managed by approved agents.

We are a Which? Trusted Trader of the Month and adhere to strict industry standards for service quality and reliability.

Yes, we offer tailored corporate moves, including weekend/overnight services and coordination with other contractors to minimise business disruption.

An excellent service from a professional team. Everything went smoothly, from quotation to removal. All the team were courteous, conscientious and careful with our belongings. Our two day removal was completed without any issues and the team worked so hard to make it easy for us on the day. Would thoroughly recommend.

Excellent service and a great price. The service was excellent from start to finish, cannot fault the team that assisted with my move. There was not even a scratch on any of my items (and there was lots to move!). Would definitely recommend Hadley and Ottoway to anyone requiring a removals company.

Critical: Professionalism On the day the removal seemed good but afterwards we have noticed damage to some furniture, they accept some but not all. Do not get this firm to move a baby grand piano as they will not protect it properly and deny they damage it

Superb moving experience, great crew and done the job comprehensively.could not fault them. Would also thank the company for being so flexible re moving several moving dates due to properties falling through etc. Well done to you all. we would certainly use again.but hopefully never moving again.

We recently used Hadley & Ottaway to move us from Watton to West Norfolk and they were absolutely great. Their price was very competetive and their service was 1st class from start to finish.

The guys we have were first class, made the 4 bed house move so simple. The team were really polite and careful, cannot recommend H&O highly enough, not the cheapest but in life you get what you pay for!

From the first initial meeting with Chris I felt completely reassured that I was in good hands, having had other quotes it was apparent to me Chris was by far more competent, professional, straight talking and experienced in what he does. It was clearly explained to me what the plan would be to remove and store the items and I promptly received an email detailing everything we had discussed. Talking on the phone/email with Kerrie and the others who I can only assume deal with the business in house was very easy, professional and to top it off they just seem like lovely people.

Nothing was ever too much trouble. The chaps who packed and loaded the lorry again were extremely prompt on arrival, professional and a pleasure to talk to. From start to finish my experience using H&O has been nothing less than excellent. I deal with a lot of companies on a daily basis and if I'm honest I haven't received this level of service in a long time, very refreshing. Can whole heartedly, 100% recommend! Sarah